Read only if you want to have a peaceful and safe vacation!
I’m Eduardo, better known for Edu, I’m Brazilian and in 2011 on a trip to Portugal I fell in love with the city of Lisbon. Since that day, I decided that this is where I wanted to live.
My passion for Lisbon, associated with the will and pleasure of receiving, made me open my first company. I quickly moved from the wheel to the backoffice and management of the brand “Welcome to Lisbon”, where the offer of my services arose from the need to give the best response to my customers’ requests.
In 2020/2021 during the COVID-19 pandemic I helped hundreds of Brazilians move to Portugal. During this period I met José who also had a travel agency and had the brand “Tours à La Carte”, he was a specialist in Tours through mainland Portugal and Islands.
His markets were American and French. José and I decided to combine our knowledge, services and our two brands “Welcome to Lisbon” and “Tours à La Carte” and founded “Tugal”. Today, we want to help tourists from Brazil, USA and French markets to visit this destination safely and discover the best there is to experience!
One day we took a discovery trip to the islands of Madeira and Porto Santo, and we were surrendered to the charms and variety of experiences and places to visit. For this reason, we took another step and started to partner with the most interesting and passionate promoters in Madeira Island, so that our tourists had the most memorable trip of their lives!
Today, together, we are a travel agency, and we are registered in Turismo de Portugal and we are also Members of the Madeira Promotion Association. We are specialists in vacation planning, allowing you to save your time, money, avoiding queues and stress on your vacation.
All services, transfers and tours are private, premium and have all the necessary insurance.
When we decided to join it was with the premise that the services provided met the objectives and requirements with a view to the satisfaction of our customer, based on 3 major pillars, and which are our priorities:
- Maintain high quality standards in the services provided of a professional nature, from the beginning to the end of the trip of your trip;
- Security throughout the stay;
- Find solutions tailored to your needs.
And our commitment to:
- Get a high satisfaction from our tourist;
- Continuously improve the quality of our services.
In this way, we understand that quality management contributes to the success of our company and its continuous improvement leads to the creation of value for all parties.
Whatever you need during your stay, you can always count on our team. We are your Guest Relations in this Destination ‘…plantado à beira mar”( Portuguese expression to refer a paradise place near the sea).
Do you want to start planning your next trip now? We advise you to visit the island of Porto Santo! Contact us, we will take care of your trip!